Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Atlantis Building Supplies Ltd ("Company", "we", "us", or "our") regarding your use of our website and services.

By accessing or using our website, placing orders, or engaging with our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Company Information:
Atlantis Building Supplies Ltd
30 Canterbury Road, Reading, Berkshire RG2 7TA
Phone: 0118 9075 600
Email: info@atlantisbuildingsupplies.co.uk

2. Services Provided

Atlantis Building Supplies Ltd is a building materials merchant supplying construction products to trade professionals, contractors, and construction firms in Berkshire and surrounding areas.

Our services include:

• Supply of building materials and construction products
• Delivery services within our coverage area
• Trade account facilities
• Technical advice and product recommendations
• Quote and estimation services

3. Account Registration and Trade Accounts

3.1 Account Creation

To access certain services, you may need to create a trade account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4. Orders and Quotations

4.1 Quotations

All quotations are valid for 30 days from the date of issue unless otherwise stated. Quotations are subject to availability and may be withdrawn or revised at any time before acceptance.

4.2 Order Acceptance

Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline any order at our discretion. A binding contract is formed only when we confirm acceptance of your order.

4.3 Product Availability

All products are subject to availability. If products become unavailable after you place an order, we will notify you and offer suitable alternatives or a full refund.

4.4 Minimum Orders

Certain products may have minimum order quantities. Delivery charges may apply based on order value and location.

5. Pricing and Payment

5.1 Pricing

All prices are quoted in British Pounds (GBP) and are exclusive of VAT unless otherwise stated. We reserve the right to change prices at any time, but price changes will not affect orders already confirmed.

5.2 Payment Terms

• Cash Customers: Payment is required before or upon delivery
• Accepted payment methods include bank transfer, credit/debit cards, and cash

5.3 Late Payment

Late payment may result in suspension of account privileges and interest charges in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

5.4 Price Match Guarantee

We operate a price match guarantee on like-for-like products. Terms and conditions apply - please contact us for details.

6. Delivery

6.1 Delivery Areas

We deliver throughout Berkshire and surrounding areas. Delivery charges vary based on location and order size.

6.2 Delivery Times

Delivery times are estimates only and are not guaranteed. We will make reasonable efforts to deliver within the specified timeframe but are not liable for delays beyond our control.

6.3 Delivery Requirements

• You must provide adequate access for delivery vehicles
• Someone must be present to accept delivery and sign for goods
• You are responsible for unloading unless otherwise arranged
• Special delivery requirements must be communicated in advance

6.4 Inspection Upon Delivery

You must inspect goods upon delivery and note any damage or discrepancies on the delivery note. Claims for damaged or incorrect goods must be made within 48 hours of delivery.

6. Limitation of Liability

7. Product Information and Warranties

7.1 Product Descriptions

We make every effort to ensure product descriptions and specifications are accurate. However, we do not warrant that descriptions are error-free or complete.

7.2 Manufacturer Warranties

Products are covered by manufacturer warranties where applicable. We will assist with warranty claims but are not responsible for manufacturer warranty terms.

7.3 Technical Advice

Any technical advice provided is given in good faith but should not replace professional consultation. You are responsible for ensuring products are suitable for your intended use.

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, consequential, or special damages
• Our total liability shall not exceed the value of the products purchased
• We are not liable for delays or failures due to circumstances beyond our control
• Nothing in these Terms excludes liability for death or personal injury caused by negligence

9. Intellectual Property

All content on our website, including text, images, logos, and design elements, is the property of Atlantis Building Supplies and protected by copyright laws. Unauthorized use is prohibited.

10. Privacy and Data Protection

We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

11. Termination

We reserve the right to refuse service or terminate accounts for violations of these terms, fraudulent activity, or any behavior that may harm our business or reputation.

12. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, supplier failures, transportation disruptions, or government actions.

13. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised terms.

14. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms agreed in writing, constitute the entire agreement between you and Atlantis Building Supplies Ltd regarding your use of our services.

18. Contact Information

For questions about these Terms of Service, please contact us: